Frequently Asked Questions

FAQ groups:

• General (44)
• Freehold purchase and collective enfranchisement (36)
• Lease extension (22)
• Right to manage (22)
• Service Charges, Reserve Funds, Ground Rent, Direct Debits, Credit Control (20)
• Legal, Rules, Regulations, Memorandum & Articles, Lease Covenants, Management Agreement (10)
• Leasehold service charges and reserve funds (7)
• Leasehold ground rent (6)
• Leasehold (6)
• Contractors, Maintenance, BACS (6)
• Leaseholder Disputes, Complaints Procedure, Breach of Lease, Response Times (5)
• Banking (5)
• Insurance, Insurance Claims, Loss Adjuster (5)
• Disputes (4)
• Budget (4)
• Client Money, Interest, Bank Accounts, Client Accounts (3)
• Service Charge Budget, Reserve Plans, 10 Year Plans, Major Works (3)

5 frequently asked questions in Insurance, Insurance Claims, Loss Adjuster:

Q. How do I go about getting the best insurance rates?

We put you in touch with competitive insurance companies.

Insurance can be expensive. Is there an easy way to pay?

Yes, we can arrange for you to pay your insurance by installments.

Are Ringley FSA registered to deal with insurance matters?

Yes

What insurance commission does Ringley receive?

Clients can choose whether or not to insure on the Ringley block policy which offers them preferential rates of insurance. The insurance company does pay Ringley approximately 15% commission on premium income which we understand is below the norm. This is because many of our Clients are management companies and therefore Clients only have the right to insure on about 30% of our managed portfolio.

What are the details of Ringley's professional indemnity insurance.

Ringley's professional indemnity insurance is provided through HSBC and the sum insured is £5,000,000. We have never had a claim to date.