Frequently Asked Questions
FAQ groups:
- General (44)
- Freehold purchase and collective enfranchisement (36)
- Lease extension (22)
- Right to manage (22)
- Service Charges, Reserve Funds, Ground Rent, Direct Debits, Credit Control (20)
- Legal, Rules, Regulations, Memorandum & Articles, Lease Covenants, Management Agreement (10)
- Leasehold service charges and reserve funds (7)
- Leasehold ground rent (6)
- Leasehold (6)
- Contractors, Maintenance, BACS (6)
- Leaseholder Disputes, Complaints Procedure, Breach of Lease, Response Times (5)
- Banking (5)
- Insurance, Insurance Claims, Loss Adjuster (5)
- Disputes (4)
- Budget (4)
- Client Money, Interest, Bank Accounts, Client Accounts (3)
- Service Charge Budget, Reserve Plans, 10 Year Plans, Major Works (3)
4 frequently asked questions in Disputes:
- What help can we receive where there is a dispute amongst leaseholders?
- We offer a mediation and dipute resolution service to help overcome most problems.
- Can we talk to other people who have experienced similar problems?
- Yes, we allow you to participate in a discussion forum to exchange ideas with other Directors experiencing similar problems.
- What help can we receive where there is a dispute amongst leaseholders?
- We offer a mediation and dipute resolution service to help overcome most problems.
- Can we talk to other people who have experienced similar problems?
- Yes, we allow you to participate in a discussion forum to exchange ideas with other Directors experiencing similar problems.





