Frequently Asked Questions
FAQ groups:
- General (44)
- Freehold purchase and collective enfranchisement (36)
- Lease extension (22)
- Right to manage (22)
- Service Charges, Reserve Funds, Ground Rent, Direct Debits, Credit Control (20)
- Legal, Rules, Regulations, Memorandum & Articles, Lease Covenants, Management Agreement (10)
- Leasehold service charges and reserve funds (7)
- Leasehold ground rent (6)
- Leasehold (6)
- Contractors, Maintenance, BACS (6)
- Leaseholder Disputes, Complaints Procedure, Breach of Lease, Response Times (5)
- Banking (5)
- Insurance, Insurance Claims, Loss Adjuster (5)
- Disputes (4)
- Budget (4)
- Client Money, Interest, Bank Accounts, Client Accounts (3)
- Service Charge Budget, Reserve Plans, 10 Year Plans, Major Works (3)
5 frequently asked questions in Banking:
- Are our banking details secure?
- Yes. You have your own bank account.
- How much will such a banking facility cost me?
- As long as you are in credit, your banking is all free.
- Do we get interest if our Service Charge Accounts are in credit?
- Yes.
- How do we keep up with all our accounts?
- Regular budget reports are sent out to keep you totally up-to-date on expenditure.
- How do we keep up with all our accounts?
- Regular budget reports are sent out to keep you totally up-to-date on expenditure.





